FAQ

Are you eligible for physician home care?

If you have difficulty getting to a doctors office, then house call visits are likely covered in the same manner as a regular visit to an office based physician.

What insurances do you accept?

We accept Medicare Part B and most Private Insurances. We directly bill Medicare and all supplemental insurance plans. We only bill the patient if there’s an unpaid balance which is not covered by Medicare or the supplemental insurer. We also participate with all Medicare Advantage Plans.

Do you take Private Pay patients?

Yes we do. We accept payment by Credit card, Personal check, or money order.

How quickly can a doctor visit?

Doctor visits can typically be scheduled to visit you within 48-72 hours of receiving your call.

How often does the doctor come out to visit?

Each patient is seen as medically necessary based on your physician’s assessment and plan of care. Depending on your medical needs, visit frequency will vary. If you are sick and are experiencing issues, your doctor will see you more often. Whether you need us the next day or in a month, we will be there. When needed, we can usually get to your home for urgent needs within 24-48 hours.

What if I need an urgent appointment?

Our services prevent many urgent needs by seeing patients on an appropriate follow-up basis. When needed, we can usually get to your home for urgent needs with 24-48 hours.

What if I have to go to the hospital?

House Call MD can help you avoid long waits in the emergency room and has privileges at Huntington Memorial, Arcadia, Methodist, Citrus Valley and surrounding hospitals

Will I have the same doctor every visit?

We make every effort to send the same doctor to you for each visit.

Can I still see my regular doctor?

YES! You can Keep your primary doctor or establish a House Call MD doctor as your new primary physician.

What do I do if I need labs, X-rays, or diagnostic tests?

House Call MD will arrange Labs, X-Rays, Physical Therapy, Speech Therapy, and Nurse Visits at your comfort.

Do you come out for emergency visits?

NO, WE DO NOT PROVIDE EMERGENCY MEDICAL SERVICES! if it is a life threatening emergency please call 911 or go to the emergency room.

How do I arrange to be treated in my home?

Simply call our office (626) 765-4321 to arrange for a medical visit to be scheduled at your convenience. You do not need any referral to use our services.